Mercor
Benefit Navigation expert
- Pay
- $70/hr
- Type
- Hourly
- Location
- Remote
- Posted
- Sep 15, 2026
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About this role
Are you a benefits professional — plan design, payer and claims operations, or benefits regulatory and compliance? Our client is developing AI-generated benefits-navigation content, and needs experienced benefits professionals to validate it. In this role, you'll: Review and validate evaluation rubrics for accuracy and real-world relevance Assess AI-generated benefits-navigation scenarios used to inform a synthetic dataset Identify inaccurate, unrealistic, ambiguous, or potentially harmful guidance Recommend improvements based on real-world benefits administration experience You're a strong fit if you: Have substantial experience in benefits administration, benefits navigation, or healthcare coverage — Must Have Bring a strong understanding of Medicare and/or Medicaid — Must Have Know common customer questions, service workflows, and escalation practices — Must Have Can tell general…
